This week, the daily posts focus on correspondence in general. You will find posts that apply to letters, memos, and email messages—all of which you write in the workplace. Since none of the course projects focuses on correspondence, these posts will cover this important topic.
Today’s #TuesdayTutorial looks at the kind of correspondence most people enjoy working on: Writing An Effective Good-News Message (1m21s). Good-news messages are usually easy to write. At worst, your reader may be neutral about the information that you are sharing. In many situations, your reader may be pleased or even overjoyed, which makes your job as the writer simpler.
Even though they are easier, good-news messages do require a specific organization. Most importantly, you want to be sure that you don’t bury your good news. Put it right up front!
Watch today’s video to learn about the organization of a good-news message, all in just a bit over one minute: