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#InfographicInspiration: The Workplace Is Tired of Exclamation Points!!!

#InfographicInspiration: The Workplace Is Tired of Exclamation Points!!! published on 27 Comments on #InfographicInspiration: The Workplace Is Tired of Exclamation Points!!!

Admittedly, I am guilty of using too many exclamation points in my emails and texts, but I do try to avoid them in what I write in the workplace. It turns out that is the right choice, according to the Business Insider article Stop Using Exclamation Points At Work!

The article ends with the flowchart shown below, which suggests that most of the time, you should not use exclamation points. It’s a fun flowchart—though perhaps not the acadmic study. Even so, it’s a good reminder and a nice distraction for these last days of class.

Should I Use an Exclamation Mark? from Hubspot


Note: This infographic needs a text-based transcript. See the Optional Accessibility Transcript Activity for more details.



I am definitely guilty of overusing exclamation points. Sometimes I struggle with how to convey emotion in an email, so I just throw in some exclamation points so that my reader knows I’m happy or excited. This infographic shows that words are a far more powerful tool to get a point across. I will try to cut down on my exclamation point usage in the workplace going forward.

I always feel my words sounds rude or frosty when I’m not using any exclamation points in my texts and emails. This infographic reminds me the post about using emoji. I think it is still a good way to express feeling. When I get texts or emails with exclamation points, I will never feel the one sending me these messages gets bored with be. However, I agree that I need to avoid using exclamation in workplace.

The infographic flowchart in this post provides a helpful measure for determining when it’s appropriate to use exclamation points. I didn’t think I was a serial exclamation pointer until reading the infographic and realizing that my expectations for exclamation points did not match the flowchart. I had considered exclamation points as a way to communicate your excitement or enthusiasm about a topic, but I can see now that overusing them can have the opposite effect. In the worse case scenario, if you overuse exclamation points regularly, people become desensitized to them and are less likely to have a real reaction when you are sharing truly exciting or important information.

I am also guilty of using exclamation points too much, because I want to express to the reader that I am excited about something. When I don’t use exclamation points, for example in an email, I feel like I am being short and unenthusiastic. After reading this article, I realized that I need to limit my use of exclamation points, especially when writing an email to a superior, because it is not very professional.

I must admit, I am also guilty of using exclamation points too much. I did not realize they should not be used in the workplace and this past summer, I occasionally used exclamation points in my emails to my coworkers. After reading through the article, I realized using exclamation points is not always the best way to express myself even if I do not know how else to show my excitement. I thought this infographic was extremely helpful because it showed you alternate ways to portray your excitement; either through words or writing about something more interesting. This graph shows that using exclamation points in the workplace should be rare and only used on very specific occasions. It was interesting to learn all of this because I had no idea it looked unprofessional to use this punctuation. In the future, I will definitely think back to this post and refrain myself from using exclamation points in an important email or in the workplace.

I definitely like to use a lot of exclamation points. I try to limit myself, but it’s not up to the standards that the flowchart has. Sometimes I think that if I don’t use exclamation points then I can appear standoffish and rude. Exclamation points add something casual and happy to the conversation, but I can see how they can be over used. As Teng Li commented above, this reminds me of the emoji post from a few weeks ago. They can be used in certain environments, but definitely not in extremely professional work environments.

I am also guilty of using too many exclamation points. My main problem isn’t the number of exclamation points I use on a certain word or phrase, but more so that I use them after every phrase in my email/text. I can see how this can be overuse of exclamation points, but like the article stated, I think sometimes when people do not use them, they are mad or lack any emotion at all. It will be interesting to see how people, and myself, use exclamation points on a daily basis in their career.

I barely use exclamation mark when I write because I didn’t feel using exclamation mark to express my feeling instead I would use words that are related to emotions. However, I do think exclamation mark is interesting because it’s one of those punctuation you can actually use to express feeling, most of the other punctuation is used for the purpose of organizing and ending sentences. Whenever I came across a sentence with exclamation mark, I would certainly read the sentence with excitement and surprise because that’s how exclamation mark works.

After putting some thought into it, I have also used exclamation points frequently in the writings that I compose. Typically, I only stick with 1-2 exclamation points in emails, and especially only 1 exclamation point to someone of importance that I am writing to, such as a professor or president of a club. When I am contacting friends, via text message for example, I will sometimes use upwards of 4-5 exclamation points. I do this knowing that I do not have to be professional with my friends. I found the graphic to be really helpful and it was also really comedic. My favorite component is the emergency where it asks if you or someone else is on fire. This also brings up an interesting point because if someone was on fire, they wouldn’t really be composing a message but would alternatively be dialing an emergency service or rolling on the floor to smother the flames. Overall, I really like the #InfographicInspiration for today and the graphic was really entertaining and insightful.

This infographic was pretty funny. Like many of the commenters before me, I tend to use exclamations more than I should, especially when texting. On the contrary, my roommate never uses exclamations and it annoys me so much for some reason. Like the article said, maybe it’s because we use exclamations so often that we expect everyone else to use them in daily conversation. I’ll have to be more mindful of how often I use exclamation marks in my everyday life.

I am 100% guilty of using way too many exclamation points. I use them while texting, in emails, and even in my writing. I believe it gives personality to a message. That way you know that a person is excited about what they are talking about. I do think I overuse them in work and professional emails. It is hard sometimes for me to tell when I should and should not use them. The info-graphic today is actually very helpful. I took a picture and am saving for future reference, and so I can remember to use more exciting words to show emotion instead of using an exclamation point.

Like most people that have commented, I am also guilty of using exclamation points more than I should. I have always used them as a way to add emphasis on something, or to show my enthusiasm about something. I use them a lot in emails because I want to avoid being short or making the recipient feel like I have no interest. This is something that I need to keep in mind for future references when emailing someone in a professional manner.

This infographic makes a lot of good points, and would be very helpful for future reference. I don’t really use exclamation points too often, but I can understand how they can be misused in writing. They are a good way to add a little bit of personality or excitement to a message. That being said, it is very easy to overuse them to a point where it becomes annoying. I think that a good balance of usage allows for the exclamation point to be effective.

Just like most of the other commenters, I am also guilty of using exclamation points too often. I tend to use them a lot in text messages, and sometimes that can run over into emails, too. I feel that I can seem rude of short when I do not use them; however, in the workplace they can seem unprofessional, and I need to begin to be more mindful and sparing with their use.

I never considered there being 3 outcomes to exhibit when you initially intended an exclamation. This is very insightful, especially for me since I know I overuse exclamation points(!). I found it comical, honestly, that under the “Is it super exciting” option, nothing results in the use of an exclamation point; I use exclamation points the most when I’m excited haha. The entire platform for this infographic was funny actually, I appreciate how candid and sarcastic it is. Anyways, I did find this to be very useful and I’m glad I read through it prior to my time in the professional world as an employee and after we talked about business emails.

I think exclamation marks can be used appropriately in different situations. I absolutely would not use them in an email where I do not know the person; however, once the conversation gets started, and definitely once I have met the person and know their personality, then I start to think about using them to express my excitement. Never use them in anger, because they just add fuel to the fire, but I believe once you have exchanged a few emails or a few interactions they are okay to use.

I have never been too bad about using too many exclamation points, but I find myself slightly irritated at coworkers that do use it too much. I understand that a lot of people feel like they are being “boring” by just using words and periods because of the texting age nowadays, but in the workplace boring can be better in situations (fortunately or unfortunately).

After reading the first sentence, I quickly gained interest in the reading. I feel that I use explanation points too much in text messages, and I see myself constantly taking them out of e-mails due to over usage. First looking at the graphic, I really enjoyed how it is catered towards young adults with their “slang.” The graphic was very helpful in telling me when and when not it is appropriate to use explanation points.

I found this post especially interesting because it is relevant to all of us students. I think the most important source is emails. Emails tend to be more professional so should not include many exclamation points. However, exclamation points are a great way to shown expression over email, where it is generally pretty difficult to be expressive. Too any slang words or exclamation points can get irritating at times and I am sure it can also be frustrating in the working world.

This post was interesting, since I was unaware of how to correctly use exclamation points, especially in the workplace. I tend to underuse them, since I wasn’t aware of how to use exclamation points. That might probably be a better thing, but it’s good to learn when to use them.

It’s a pretty humorous article that raises a very valid point. I think most students can say that we are guilty of using too many exclamation points, and that is a habit that isn’t acceptable in a professional working environment. Although I don’t think there’s anything wrong with using an expressive exclamation point when it’s called for in a casual email or memo to a coworker, it is definitely a bad habit that can be solved by being sure to separate work etiquette from personal, private etiquette.

I usually use many exclamation points when I email to someone, but I use less exclamation points in my paper. I always use some exclamation points in the end of an email, because I think an exclamation point will make my sentence not rude but friendly. Like other group members mentioned, exclamation points actually highlight the sentences and draw readers’ attention to them. When I use a social software, I use a lot of exclamation points to bring people excitement. After I looked this infographic, I am thinking I may try not use a lot if exclamation points during talk to people online. I may use words to convey emotions. When somebody is in an emergency, I believe I still can use exclamation points which make information spread efficiently.

This infograph provides a really good explanation on when not to use exclamation marks. Not only is it unprofessional, but it can completely change the meaning of a sentence in some cases. The flow chart format is actually very helpful for determining when or not to provide the comment in a straightforward manner. I like how for certain emotions, it just wants you to change the word. Overall, very helpful infograph.

I am definitely guilty of using too many exclamation points when not needed. I think that some students would agree that we use them to not sound rude but in reality it just looks unprofessional. The flow chart was a good representation of when to use them and when to not. This is an important lesson to remember for the future.

I am not a “serial exclamation pointer”, but I do try to end the last sentence of my email with an exclamation point. I appreciated the article “Stop Using Exclamation Point At Work”. I agree with the author when she commented that exclamation points can dilute your message and make you look less professional. The infographic was funny but also very educational. Emails can be boring and repetitive and sometimes an exclamation point can add excitement to a message. However, it can be overdone. Professionalism is the main priority and it should always be considered first before using punctuation such as an exclamation point.

This infographic was pretty entertaining. I like that it pushes readers to expand their vocabulary and to try harder rather than using exclamation points. When I write emails, I will occasionally write “Thank you!” but after reading this, I agree that maybe I can use different language to let the reader know that I am appreciative of them taking time out to read it. I am going to try applying these same skills to my informal writing and see if it makes a difference.

I thought this was a funny info-graphic that actually conveys its point quite well. I definitely struggle with using too many exclamation points, especially in emails. I believe this is due to my use of direct language that does not convey my emotion very well, which makes me default to adding exclamation points to convey emotion. In the future I will try to use more words to convey emotion.

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